Confidential Counselling Notice – Our Privacy Notice

Counselling Services Nottingham Ltd Privacy Notice. Confidential Counselling Notice. 

About this Privacy Notice.

Counselling Services Nottingham (CSN) (referred to below as CSN and / or The Service) is committed to complying with the terms of the General Data Protection Regulation made on 27 April 2016, and to the responsible and secure use of your personal data. Providing Confidential counselling  and privacy is a core part of what we do, we provide confidential counselling services. CSN  has a legitimate interest in processing personal data to provide counselling and other related services. This notice sets out  what personal information CSN collects and holds, why we collect this data, how long it is kept and your rights over your personal data. CSN is registered with the Information Commissioner’s Office (ICO).

 

  1. Information about you

We collect personal information from you when you enquire about our services and then during the delivery of our services.  We may collect and store  information including your contact details, details of others associated with the provision of our services and you, payment and invoicing details,  your availability and other relevant personal information. Given the nature of service some of the information we hold may be of a personal and private nature, for example details of health conditions you may have, events in your life and or other personal historical and current information you share in counselling and with the service.  Once a client ends counselling, all data regarding their counselling is stored securely for 5 years and then destroyed. Your information is only shared within the service with those who need to know that piece of  information. Most of the information held is only accessible to the Counsellor you see.

We may store personal data of those whom engage in other services from us, this is information might include contact details and other relevant details as outlined above, when appropriate. Other services include Group Therapy, Consultancy and / or Training.

  1. How we use your information?

Your personal information will be used only to provide you with our services and to give you information relating to our services. We will not share your personal details with any other person or organisation without your knowledge and permission unless we need to meet our legal and / or safeguarding obligations. These obligations may require us to disclose your information in order to safeguard you or others, details available on request.

 

Confidential Counselling

 

 3. How do we take care of your information?

We will take all reasonable precautions to prevent the loss, misuse or alteration of information you share with CSN. These precautions include using professional clinical cloud-based notes software.

Communications in connection with our services may happen via e-mail, online, text, telephone or letter. For ease of use and compatibility, email communications are not sent in an encrypted form unless you require it and give us permission to communicate with you in that way. The aforementioned forms of communication are not fully secure and / or confidential. Whilst we endeavour to keep our systems and communications protected against potential confidentiality breaches , we cannot bear responsibility for all communications being confidential.  Please be assured we take all reasonable precautions when communicating with you and your communication with us.

 

  1. What are your rights with regards to the information we hold about you?

You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to CSN to amend or change any incorrect information about you. You have the right to ask CSN to erase any information that the service retains about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that there is a  legal obligation to retain.

 

  1. Concerns or requests

For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Andrew Harvey, Director, CSN.

If you have any questions, concerns or would like clarification on any of the above or other concerns relating to confidentiality, confidential counselling, data storage or privacy please do contact Andrew Harvey the companies data controller.

CSN ltd, 240 Porchester Rd, Nottingham, NG3 6HE. t.07802 767462 e info@CounsellingServicesNottingham.co.uk

Director Andrew Harvey, MBACP, FD (Open) , Fdap.

 

Counselling Services Nottingham (CSN), Also Trading as Addictionscounselling.net, Andrew Harvey and Addictions Counselling Nottingham. 

OCD Client Information Resource.

Obsessive Compulsive Disorder Client Information Resource

Download CSN Resource PDF OCD

Online …

OCD UK
A charity run by people who have lived experience of the condition. One of the largest and best sources of
information on OCD online. It has a free downloadable informative booklet that is helpful to those
who experience OCD and those wanting to support them, available here
Download PDF OCD UK information booklet
OCD UK Website

 

Intrusive Thoughts. Org (and more)
A USA based site that explores OCD with quality information including Intrusive
Thoughts and Body Dysmorphic Disorder related content. The site is rich in information and video
and has a “community” ethos. One of the better sites in terms of information, the site itself and the
breadth and depth of meaningful content.
Intrusivethoughts.org Website

 

Mind 
A UK based charity, MIND has a wealth of information on their website. The site offers an overview of many key topics with
links to more detailed information and specialist support and websites. The Guides on MIND’S
website can be downloaded as PDF’s for printing or sharing with others.

Download PDF Understanding OCD

 

Royal College of Psychiatrists 
OCD from a psychiatric perspective with a focus on medication alongside other information. The site
appears to only offer a brief overview and draws heavily from “Evidenced-based treatments”. For a
brief overview of the condition, this site could be helpful for some.
Royal College of Psychiatrists – On OCD

 

 

Books …

Break OCD Free from OCD: Overcoming Obsessive Compulsive Disorder with CBT

by Fiona Challacombe, Victoria Bream Oldfield and Paul M. Salkovskis, published by
Vermilion. Self Help CBT guide that some clients find helpful. This book is sometimes
available from Library.
ISBN: 9780091939694 Format: Paperback Publication date: 1 September 2011 304
pages. Other formats: Ebook (9781446491843)

 

 

OCDOvercoming Obsessive Thoughts: How to Gain Control of Your OCD
By Christine Purdon, Published by New Harbringer Publications.
The book has a focus on helping the reader understand the true nature of distressing
thoughts and disconnect from the distress and power the thoughts sometimes have.
Useful exercises and self-care strategies. A useful and meaningful book.
ISBN-139781572243811 Publication date1 Jan 2005 Pages160.

 

if you are looking for counselling or therapy in relation to struggling with OCD please do make contact.

Andrew Harvey Counsellor

Andrew Harvey Counsellor

This post is about how Andrew Harvey Counsellor works, and what types of therapy clients can expect, for more detailed explanations of the types of therapy see this information here. 

Andrew identifies as a Pluralistic Counsellor

“Pluralism is a way of thinking about therapy that has emerged in recent years. It is based on the assumption that no one therapeutic approach has the monopoly on understanding the causes of distress or on the most helpful therapeutic responses. Instead, it suggests that different clients are likely to want — and benefit from — different things in therapy. Hence, it suggests that therapists should be open to respecting understandings and practices from across the counselling and psychotherapy spectrum” www.pluralistictherapy.com  .

Andrew’s training has included a number of therapy methods and types of therapy. In collaboration with clients he finds the best way to respond to their needs.

Andrew Harvey Counsellor

Andrew’s training includes a number of different modalities including Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Psychotherapy, Mindfulness, Third wave cognitive behavioural therapy, Acceptance and commitment therapy, Person-centred therapy,  Counselling, interpersonal therapy, Behavioural therapy, Gestalt therapy, Solution-focused therapy and Psychodynamic therapy.

Pluralistic counselling can help clients with lots of different challenges and issues including addiction, anxiety, relationship issues, panic, depression, feeling sad, addiction, bereavement, mental health issues, sexual abuse, low self-confidence, low self-esteem, stress, anger, trauma, self-harm, attachment disorders, life challenges and emotional issues.

If you are interested in finding out more, please do make contact. 

 

Online Therapy 10 Tips. Getting the best from SKYPE counselling and Therapy.

Using SKYPE or other related online counselling platforms.

Ten Tips to get the best from online counselling.

  1. When having your online counselling session close other internet using programs, you may not be using them, but they will be using some of your available internet resources, this can cause the connection to be problematic. For example, browsers, other online communication tools and cloud backup can slow your system down. Other devices connected to your internet will also slow things down.
  2. Get the lighting right! You need to be seen and by having good lighting this can make all the difference.
  3. Interruptions … Put the do not disturb sign on the door, put your mobile out of reach and on silent, switch off anything that alerts you to messages on your screen… this is your time, you need to remove the possibility of distraction… including the cat!
  4. What’s the picture like, you should be at least head and shoulders in the picture, and siting comfortably, think passport photo.
  5. It’s often a good idea to wear headphones, it reduces echo and enables an extra level of confidentiality for you. Having the headphones on, I feel, can really bring you into the session.
  6. Can you be overheard, because if you can, or even wonder if you can be, that won’t work. you need to know that your session is confidential.
  7. Have a backup! If all else fails (technically) you and your therapist should have a plan. the one I have with clients is I will call them on their landline or mobile.
  8. Research and know the level of confidentiality offered by the technology you are using, and make sure you are happy with it. Google will help you find this information and the technology provider’s privacy statement.
  9. When people come to face 2 face therapy they often have a bit of time to process the session, this can be the journey home or to work, when they do their session online at home or work, they often go straight back into their day. Try and have a bit of a break between your session and being pulled back into your day.
  10. If you are concerned about any aspect of your online counselling, including the medium you are using, talk with your therapist, share your concerns.

.

Andrew Harvey offers online counselling and therapy worldwide.

online counselling therapist Andrew Harvey

To book a no obligation online consultation please get in touch. 

Anxiety is top of the list for people seeking counselling and therapy

What are people bringing to counselling? Anxiety tops the list

People come to counselling for all sorts of reasons, from help with a mental health issue to wanting time and space to explore life options. Below is a list of the most searched terms that people use when looking for counselling and therapy help, the ones I have included are all related to the work that I do.

What is of note is the number of diagnostic labels and terms that people use in their searches, this might reflect an increased awareness of mental health conditions or that more people are searching for help from the private sector for these challenges.  Anxiety consistently comes up in the therapy room and in the list of what people search, addiction appears to be on the rise in searches as does personality disorders.  Many people come to therapy without words or a label for what is wrong and that can be part of the therapy process, to help the person discover what is wrong and understand it, it is then that changes can happen.

Anxiety continues to be the most searched term on  Counselling Directories.

relationship issues

generalised anxiety disorder

depression

bipolar disorder/manic depression

panic disorder

seasonal affective disorder (sad)

phobias

family issues

addiction(s) I have a website dedicated to this type of counselling and therapy here

affairs and betrayals

separation and divorce

abuse

anger management

bereavement

low self-esteem

emotional abuse

alcoholism

sexual abuse

personality disorders

sex addiction

gambling

low self-confidence

drug abuse

internet addiction

borderline personality disorder

stress

domestic violence

bullying

disabilities

carer support

narcissistic personality disorder

post-traumatic stress disorder (ptsd)

work related stress

suicidal thoughts

avoidant personality disorder

self-harm

trauma

obsessive-compulsive personality disorder

paranoid personality disorder

dependent personality disorder

antisocial personality disorder

histrionic personality disorder

schizoid personality disorder

passive aggressive behavior

sexuality

mental health

For help with any of these issues and other emotional difficulties please do make contact

Anxiety